Frequently asked questions
Below are a few of the more common questions we have from clients, if your question isnt answered don’t stress just reach out and we will endeavour to find you an answer.
Questions about Zoho
Zoho has data centers in the USA, Europe, Australia, India, and China. In Europe, we have two data centers – one in Amsterdam, the Netherlands and another in Dublin, Ireland.
Zoho is headquartered in Chennai, India. As of 2021, it has 12 offices operating in nine countries around the world. The company operates in China and also has offices in Singapore and Japan.
Zoho has several cloud based softwares which if combined has no direct competitor but probably individually there is. Such as Zoho CRM’s competitor is Salesforce. For Zoho Books it would be XERO. Zoho Sign’s competitor is DocuSign. Workspace competes with Google Drive. And there are lots of other cloud-based software which Zoho has that individually competes with other know software. But there is none that can directly compete with all the 40+ softwares which Zoho offers in the market today that is catered by direct competitor.
In 1996, Zoho started as AdventNet Inc. It all began with Network Management.
Questions about Zoho Features
Zoho CRM can send text messages. There’s a few options for enabling SMS and can be done through zoho marketplace.
Yes Zoho CRM can integrate with Xero. There are a couple of ways to do this. There is direct integration from Zoho Marketplace which can be installed to Zoho CRM. There is also Zoho Flow used as a middleware to implement the integration. And there is through Rest API. Depending on the integration requiremrnts, these are the possible ways to integrate Zoho CRM with Xero.
Use Zoho Flow to integrate Outlook with Zoho CRM, in atleast 164 different ways, without writing code. Automate any tasks that keep you away from what you do best.
Questions about Zoho Apps
Over the years, Zoho crafted dozens of products with equal fervor. Now these products / cloud-based software are even available under one single integrated suite, Zoho One, that can put a business completely on the cloud. Unlike our competitors, who periodically wake up to discover gaping product holes that they must now fill urgently with acquisitions to reassure their shareholders, we craft our portfolio with patience and anticipation.
Zoho Forms is an Online form features customize forms, create and share reports, configure email notifications, and track your form’s performance—all with one simple tool.
Zoho Books is your one-stop platform for managing your accounting tasks and organizing your transactions. It’s a single secure location to keep up with your company’s bills and invoices, reconcile your bank statements, control your spending, oversee projects, and eliminate compliance worries.
Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience.
Zoho Recruit is an Applicant Tracking System (ATS) and recruitment software built to manage recruiting processes across staffing agencies and corporate companies in an efficient manner. You can now streamline your complete recruitment processes — starting from candidate sourcing, resume management, applicant tracking, interview scheduling, communication and finally your hiring functions within a single system.
Zoho Assist is a cloud-based remote support software that helps you to establish a secure connection with a remote desktop. You can support remote customers located anywhere through attended remote support sessions without any prior installation and manage remote computers through unattended remote access sessions anytime. You can also access Android devices and support from mobile devices.
Zoho Inventory, an online cloud based application which helps you manage your organization’s inventory with ease.
Zoho Mail is a secure and reliable business email solution tailor-made for your organization’s communication needs. With enhanced collaboration features, it’s not just an inbox—it’s more.
Zoho CRM is an award winning CRM which is trusted by a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Zoho CRM acts as a single repository to bring your sales, marketing, and customer support activities together, and streamline your process, policy, and people in one platform.
Zoho SalesIQ is a platform that can help you boost your sales, support and marketing activities on your business website/application. It identifies visitors visiting your site or accessing your product, keep them engaging with the automation tools and helps you communicate with them via message, audio call, email, etc. SalesIQ also supports you by deploying a high-powered full-time bot that can hold your online business running 24X7.
Zoho Creator is a low-code application development platform that helps you design, develop and run any business software you need.
Zoho Projects is a project management software that helps you track and manage work. The in-built issue tracker module helps you resolve issues while keeping track of deadlines. Some highlighting features of Zoho Projects, Create a standalone task or group similar tasks into a task list.
Zoho One includes more than 40 enterprise-level online applications (including Zoho Mail) to grow sales, market your business, do your accounting, communicate with teammates and customers, and much more. This plan includes web, mobile, and installed versions of our applications, as well as browser extensions and other useful extras.
Zoho offers a fully-featured apps which are free to try for all their Zoho Apps and gets down graded to the free version after the trial period.
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